Overview

Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. The platform delivers personalized support across self-guided tools, coaching, therapy, medication management, and specialty care, reaching more than 170 million people worldwide through leading employers, health plans, and partners.

Alma, a Spring Health Company, is on a mission to simplify access to high-quality, affordable mental health care by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. Alma is available in all 50 states, with over 20,000 therapists in its growing network.

Role

The Program Manager, Alma leads program management across Alma, driving cross-functional coordination, stakeholder alignment, and execution across a portfolio of Alma initiatives and accounts. This role is intentionally broad and dynamic: the Program Manager will flex across different Alma projects as priorities shift, bringing structure, clarity, and momentum wherever it is needed most. This is a full-time, remote role reporting to the Senior Director, Strategic Operations.

What You'll Do

• •Lead program management across a portfolio of Alma projects, including planning, timelines, stakeholder alignment, and follow-through
• •Flex across different Alma initiatives as priorities evolve, standing up structure quickly for new or ambiguous workstreams
• •Serve as a primary operational lead, driving progress against commitments, milestones, and service expectations
• •Drive clarity on priorities, owners, decision points, and next steps across workstreams and teams
• •Maintain visibility into program progress, risks, and dependencies, and escalate issues early with clear mitigation plans
• •Collaborate across Analytics, Marketing, Product, Operations, and other partners to support strong program execution
• •Align stakeholders on timelines, dependencies, handoffs, and readiness needs across workstreams
• •Review and integrate cross-functional inputs to ensure plans and materials reflect account and program context
• •Serve as a trusted operational partner to internal and external stakeholders, supporting readiness, change management, and adoption
• •Partner on reporting and business reviews, ensuring materials are accurate, actionable, and aligned to commitments
• •Build and improve program management processes, tools, and operating rhythms that strengthen visibility, accountability, and execution across Alma

What Success Looks Like

• •Alma program priorities are managed with clear plans, ownership, and follow-through, regardless of which project or account is in focus
• •Cross-functional partners are aligned on roles, timelines, dependencies, and next steps
• •Risks and issues are surfaced early and addressed with practical mitigation plans
• •Internal and external stakeholders experience Alma programs as organized, responsive, and well managed
• •Program management processes improve visibility, accountability, and consistency without creating unnecessary overhead
• •The role flexes smoothly across projects, picking up new initiatives with minimal ramp-up time

What You'll Bring

• •4-6+ years of experience in program management, operations, customer-facing delivery, or similar cross-functional roles
• •Strong experience leading complex, multi-stakeholder work in ambiguous or fast-changing environments
• •Comfort moving across multiple concurrent projects and adapting quickly to shifting priorities
• •Proven ability to drive outcomes through influence rather than direct authority
• •Strong operational judgment and ability to balance competing priorities and constraints
• •Excellent communication, organization, and stakeholder management skills
• •Ability to synthesize cross-functional inputs into clear plans, priorities, and next steps
• •Track record of identifying risks early and driving practical solutions
• •Experience improving processes or operating models to support stronger execution

Compensation

$80,000 - $92,000 annually. Individual pay may vary based on experience, location, internal pay equity, and other relevant business considerations. Compensation programs are reviewed annually.

Benefits

• •Health, Dental, and Vision benefits starting on your first day
• •HSA and FSA plans available, with Spring contributing up to $1,000 for HSAs depending on plan type
• •One Medical account access for you and your dependents
• •Employer sponsored 401(k) match of up to 2%
• •Yearly allotment of no-cost visits to Spring Health therapists, coaches, and medication management providers
• •Competitive paid time off including vacation, sick leave, and company holidays
• •Parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents at 6 months tenure
• •Access to Noom weight management program
• •Fertility care support through Carrot, plus $4,000 reimbursement for related expenses
• •Access to Wellhub for fitness, mindfulness, nutrition, and sleep
• •Access to BrightHorizons for child care, back-up care, and elder care
• •Up to $1,000 Professional Development Reimbursement per year
• •$200 per year donation matching