Overview

Spring Health is a global mental health company on a mission to eliminate every barrier to mental health. We are building a world where getting support is simple, personal, and built around the person, so care can continue through every job, move, health plan, and life stage.

Our AI-native platform helps us deliver personalized support across self-guided tools, coaching, therapy, medication management, and specialty care. Spring Health reaches more than 170 million people worldwide through leading employers, health plans, and partners.

We are seeking an experienced and highly proactive Senior Executive Assistant to provide comprehensive support to our CEO and Chief of Staff. Reporting to our Chief of Staff, you will play a critical role in managing the CEO's calendar, coordinating meetings, and ensuring efficient communication within the organization.

This is a full-time, in-person role with standard hours of Monday through Friday, 8 a.m. to 5 p.m., expected in-person at our NYC office five days per week. We are only considering candidates in the tri-state area, with a strong preference for those located in the New York City area. Occasional travel may be required.

What You'll Do

• •Anticipate the CEO's needs and act proactively to address them, including preparing meeting materials, briefing documents, and agenda items in advance
• •Monitor deadlines and follow up on action items, ensuring timely completion of tasks and facilitating effective decision-making
• •Be available to be reached in and outside of regular working hours
• •Proactively manage the CEO's calendar, including scheduling, prioritizing appointments, and coordinating all internal and external meetings
• •Work closely with the CEO to keep them well informed of upcoming commitments and responsibilities
• •Act as a barometer, having a sense for the issues taking place in the environment and keeping the CEO updated and informed
• •Optimize the CEO's schedule to create more time for strategic initiatives by efficiently managing conflicting priorities and minimizing time conflicts
• •Work with the Chief of Staff to support planning for CXO monthly meetings, Executive Leadership team meetings, and offsite meetings throughout the year
• •Act as a liaison between the CEO and internal/external stakeholders, handling correspondence, emails, and phone calls with professionalism and confidentiality
• •Provide a bridge for smooth communication between leaders and internal departments
• •Draft, proofread, and edit various business documents, including memos, reports, presentations, and emails
• •Arrange complex travel itineraries, including flights, accommodations, ground transportation, and visas
• •Coordinate logistics for meetings, conferences, and events, both onsite and offsite
• •Organize and maintain confidential and sensitive information, documents, and files
• •Conduct research, gather data, and prepare reports and presentations to support the CEO's decision-making process
• •Perform delegated tasks, such as maintaining appointment calendars and managing household staff
• •Anticipate personal needs while adeptly addressing unexpected situations

What Success Looks Like

• •Calendar Management: Maintain schedule accuracy, measured by the number of missed or double-booked appointments
• •Meeting Effectiveness: Ensure agendas and necessary documents and materials are provided 24 hours prior to a scheduled meeting 100% of the time

What You'll Bring

• •10+ years of previous experience as an Executive Assistant supporting C-level executives or senior management
• •Ability to coordinate effectively with in-person and remote executives and team members
• •Exceptional organizational skills with the ability to multitask and prioritize tasks in a fast-paced environment
• •Practices discretion and confidentiality when handling sensitive information
• •Proactive mindset and the ability to act with a sense of urgency
• •Strong calendar management skills, adept at optimizing schedules
• •Excellent written and verbal communication skills
• •Proficiency in Google Suite (Docs, Sheets, Slides, Forms), project management tools (Asana, Coda, Monday), and online collaboration tools (Slack)
• •Strong attention to detail and accuracy
• •Ability to maintain composure and work effectively under pressure
• •Flexibility and adaptability to changing priorities and demands

Benefits

• •Health, Dental, and Vision benefits starting on your first day
• •One Medical account access for you and dependents
• •HSA and FSA plans, with Spring contributing up to $1,000 for HSAs depending on plan type
• •Employer sponsored 401(k) match of up to 2%
• •No cost visits to the Spring Health network of therapists, coaches, and medication management providers
• •Competitive paid time off including vacation, sick leave, and company holidays
• •Parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents at 6 months tenure
• •Access to Noom weight management program
• •Access to Carrot fertility care support plus $4,000 reimbursement for related fertility expenses
• •Access to Wellhub for fitness, mindfulness, nutrition, and sleep
• •Access to BrightHorizons for sponsored child care, back-up care, and elder care
• •Up to $1,000 Professional Development Reimbursement per year
• •$200 per year donation matching