Who We Are
Teal Media is a full-service creative and design agency with a conscience. We believe purposeful design can transform organizations, inspire action, and enable progress. Our clients and nonprofit partners are committed to creating positive social change.
We offer a variety of strategic, creative, and technical services, including brand strategy, web design and development, and creative support. We are a woman-founded and woman-led firm with a team that reflects a broad range of lived experiences, backgrounds, and perspectives.
Associate Director of Digital Strategy
Base salary $120,000–$140,000
The organizations we work with are taking on some of the biggest issues of our time. They need people to pay attention, get involved, and give. We help make that happen.
Teal is a full-service creative agency partnering with nonprofits and mission-driven organizations to build brands, create websites, and turn digital engagement into action. We're looking for an Associate Director of Digital Strategy who brings conviction to their work — someone who can earn a client's trust, make a strong strategic call, and get into the platforms when a campaign needs attention.
Why This Role Matters
You'll lead strategy for a portfolio of complex digital marketing engagements, helping clients connect their ambitions to clear priorities and measurable results. That means understanding their audiences, making smart choices about where to invest, and bringing paid media, email, social, SMS, web, content, SEO, and analytics together around shared goals.
You'll report to the Senior Director of Digital Strategy and provide senior leadership on client accounts and projects. You'll also mentor teammates and help grow Teal's digital marketing practice through proposals, pitches, and stronger client partnerships.
What You'll Do
- Lead the strategy and own the follow-through. Guide discovery, digital audits, audience research, and planning for complex engagements. Turn what you learn into practical roadmaps with clear goals, responsibilities, and measures of success.
- Be the partner clients count on. Build relationships with senior stakeholders, lead workshops and tough conversations, and help teams make decisions. Bring a clear point of view, listen closely, and respectfully challenge assumptions when a better approach will serve the mission.
- Connect the channels. Develop integrated strategies that grow audiences, deepen engagement, support advocacy, and raise money. Make recommendations that fit each client's goals, budget, and capacity.
- Make the numbers useful. Establish KPIs, benchmarks, and measurement plans. Translate data and audience insights into clear recommendations, explain the story behind performance, and ensure approved optimizations make it into the work.
- Stay close to execution. Move comfortably between the big picture and the details. Review a campaign, troubleshoot a platform issue, or help execute when the work calls for it.
- Make the creative stronger. Partner with creative leads on campaign concepts, messaging, and ongoing communications. Give useful feedback and make sure the work reflects the client's brand, reaches the right people, and supports the strategy.
- Keep delivery on track. Work with project managers, creatives, developers, and channel specialists to manage scopes, budgets, timelines, and quality. Spot risks early, recommend solutions, and keep clients and teammates informed.
- Help good partnerships grow. Identify opportunities to expand client relationships where additional services would advance their goals. Work with the Senior Director and business development team on proposals, scopes, pitches, and prospect conversations.
- Raise the team's game. Mentor colleagues, share what's working across accounts, and improve the tools and frameworks behind our work. Support recruiting and onboarding as needed.
- Balance great work with a healthy practice. Meet the role's billable utilization expectations while making room for approved business development and practice-building priorities.
What You Bring
- A track record of leading complex, integrated digital marketing engagements, ideally for nonprofits, advocacy organizations, foundations, or other organizations working toward positive change.
- Broad knowledge of paid media, email, social, SMS, web, content strategy, SEO, and analytics, with deep hands-on expertise in at least one area.
- The confidence and judgment to advise senior clients, facilitate productive conversations, and build agreement among people with competing priorities.
- Strong analytical instincts. You can connect performance data, audience behavior, and qualitative research to a recommendation people can act on.
- Clear, persuasive writing and presentation skills. You can explain what you recommend, why it matters, and how you'll know it worked.
- Experience leading work across disciplines and helping colleagues grow, whether or not they report to you.
- Sound agency judgment around scope, budgets, utilization, and competing priorities.
- A real connection to the work. You're energized by progressive, mission-driven clients and take their trust, resources, and results seriously.
What We Offer
- Base salary of $120,000–$140,000
- Medical, dental, vision, life, and disability coverage beginning the first of the month after you join
- $0 premiums for employee-only coverage on our high-deductible health plan, plus an employer contribution to your Health Savings Account
- A generous contribution toward family coverage, plus a choice of medical plans including $1,000-deductible and $0-deductible options
- Free counseling sessions, virtual therapy, and 24/7 virtual care
- $0 premiums for employee-only coverage on base dental and vision plans, with buy-up options
- Basic life and AD&D insurance, short-term disability, and long-term disability coverage, all 100% employer-paid
- 10+ paid company holidays each year starting on day one, plus flexible time off after three months
- After three months, 401(k) with 4% employer match, fully vested immediately, when you contribute 5%
- After three months, up to 12 weeks of paid parental leave at full pay, up to $3,500 per week
Location
Fully remote. Any US-based location works.