Execution Lead, Occasions Strategy

About the Team

The Strategy & Operations Customer Experience team owns the discovery experience for how users explore DoorDash. Our mission is to help DoorDash consumers connect with their communities and discover "what's good" in their city. Our Occasions pod sits within this team and our mission is to help DoorDash become the #1 destination to buy anything you need around seasonal and celebratory moments. Our team designs the strategy and executes these initiatives, while making Consumers feel that DoorDash is personalized just for them. We bring together a team across product, user research, marketing, analytics and operations to collaborate on platform and content projects that bring us closer to our vision.

About the Role

We're looking for a detail oriented, highly-motivated individual to lead the execution of our occasions, owning the strategy development and implementation needed to launch these campaigns. As our execution lead, you will work closely with multiple cross-functional partners and stakeholders, guiding teams on best practices, workback schedules, timelines and campaign launching. You will become an expert in all internal tooling used for campaign execution, craft the roadmap for the rollout of our occasions, help teams setup, test and launch initiatives, identify areas where we can continue to streamline the execution process, and so much more. You will report into a Manager on our Occasions team.

Responsibilities

• Own the preparation and implementation of the execution plan for key initiatives and occasions: creating campaigns when needed, setting up experiments, conducting testing sessions and implementing in-app content
• Collaborate across internal marketing and operations teams: maintaining documentation, communicating clearly about project status, and adhering to deadlines
• Thoroughly review and test campaigns to ensure it meets design standards and merchandising guidelines, keeping the user experience in mind
• Build documentation, setup guides, and conduct trainings so that operators can execute effectively
• Become an expert on consumer-first merchandising principles and internal tooling to be able to lead cross-functional processes and forums

What We're Looking For

• 3+ years experience working in strategy and operations, project management, growth strategy, or banking
• A track record of owning key initiatives, hitting goals, and succeeding in a cross-functional team environment
• Ability to excel both as a generalist and specialist who can build the overarching strategy and deep dive into specific issues and processes to drive continuous improvement
• A bias for action and track record of leading initiatives
• Ability to bring structure, organization, and focus to your work and work with cross-functional teams, including product, marketing, ads and promos, design and other S&O functions
• Highly organized with the ability to efficiently manage multiple projects simultaneously
• Expert communication skills, both written and verbal
• Optimistic and collaborative problem-solving approach
• Meticulous attention to detail
• Comfortable working with data in Excel/Google Sheets and willing to learn basic SQL

Compensation

The national base pay range for this position within the United States, including Illinois and Colorado, is $87,000 to $128,000 USD. Base salary is localized according to an employee's work location and is determined based on job-related factors including skills, experience, qualifications, work location, and market conditions.

In addition to base salary, the compensation for this role includes opportunities for equity grants.

Benefits

• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits
• Commuter benefits match
• Paid time off and paid sick leave
• Medical, dental, and vision benefits
• 11 paid holidays
• Disability and basic life insurance
• Family-forming assistance
• Mental health program

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.