Overview

With its A.I.-powered robotic technology platform, Symbotic is changing the way consumer goods move through the supply chain. Intelligent software orchestrates advanced robots in a high-density, end-to-end system, reinventing warehouse automation for increased efficiency, speed and flexibility.

Role

Symbotic is seeking an Associate Project Manager to join the ITIS team within the Information Technology organization. The role involves coordinating deployment activities, supporting Change Request and JIRA workflows, tracking project milestones, and helping resolve site blockers in accordance with scheduling timelines.

About the Team

The ITIS team supports technology deployment activities across project sites. The team coordinates Change Requests, JIRA tickets, site documentation, equipment logistics, milestone tracking, and communication among technical teams, project stakeholders, vendors, and customers.

Responsibilities

• •Coordinate and facilitate Change Request calls with ITIS personnel using established checklists.
• •Coordinate JIRA calls covering activities such as power-downs and pre-production tasks, and assist with updating and closing tickets.
• •Escalate deployment issues in real time, including unavailable resources, missing technical support, and missing or defective equipment.
• •Communicate post-Change Request status to key stakeholders, including completed, in-progress, failed, and rescheduled activities.
• •Monitor project milestones, site schedules, blockers, and escalated issues requiring management intervention.
• •Review SharePoint site folders for missing or incomplete information and coordinate necessary corrections with ITIS team members.
• •Support equipment tracking, resource scheduling, customer approvals, and Smartsheet conversion activities across platforms.

Requirements

• •Minimum of 1 year of related experience or equivalent work experience.
• •Strong organizational skills and the ability to manage multiple sites, schedules, resources, and logistics simultaneously.
• •Experience using Smartsheet for project tracking, coordination, or workflow management.
• •Familiarity with JIRA, SharePoint, and Microsoft Outlook, Word, Excel, and PowerPoint.
• •Basic understanding of technology and the ability to learn Symbotic-specific systems, processes, and terminology.
• •Effective communication skills with technical teams, project leads, customers, and vendors.
• •Associate's or bachelor's degree, military service, or equivalent work experience is beneficial.

Work Environment

• •Up to 10% travel may be required.
• •Employees must have a valid driver's license and the ability to drive and/or fly to client locations and company HQ.
• •Employees may be required to use a personal credit card for business travel expenses, which are reimbursed based on program guidelines.
• •This is a remote position.

Compensation

The base range for this position is $79,500.00 - $132,500.00, however base pay offered may vary depending on job-related knowledge, skills, and experience. The compensation package includes medical, dental, vision, disability, 401K, PTO and/or other benefits.