Overview
SGS is the world's leading Testing, Inspection and Certification company. We operate a network of over 2,700 laboratories and business facilities across 119 countries, supported by a team of 99,250 dedicated professionals. With over 145 years of service excellence, we combine precision and accuracy to help organizations achieve the highest standards of quality, safety and compliance.
This is a remote position. Candidates must reside in or be local to Houston, Dallas, or Austin, Texas, and must be able to travel to clients throughout Texas.
Role Summary
The Account Manager is responsible for the sale of environmental analytical services to existing and prospected customers, as well as securing business opportunities to meet revenue targets. The Account Manager manages a portfolio of clients, builds long-term relationships, and liaises between customers, the Client Services team, and lab operations to meet customer needs.
Responsibilities
- •Identify business leads with existing and potential customers through continuous interaction across the Environmental community
- •Proactively seek out, intelligently target, and initiate contact with prospective customers to assess potential leads
- •Develop a network of industry contacts and continually qualify market conditions
- •Conduct discovery sessions with qualified leads through active probing and listening to identify client needs and determine potential opportunities
- •Assess client needs against SGS capabilities and develop value propositions
- •Influence and promote the expansion or establishment of business opportunities through partnering relationships and coordinated efforts with other SGS business lines
- •Secure closure on all proposals to new and existing clients and effectively hand over contracts to the Client Services Team
- •Communicate sales process activities and reports using CRM with agreed-upon KPIs
- •Provide market intelligence to the Business Development Manager and Operations Manager to assist in developing sales materials, plans, budgets, and forecasts
- •Present and represent SGS at tradeshows and technical seminars to build brand awareness and broaden the client base
- •Act as the customer's advocate within the SGS organization to ensure customers obtain the best value from SGS offerings
- •Set appropriate customer expectations on SGS product and service offerings
- •Continually develop personal selling skills, acquire industry knowledge, and broaden expertise in environmental service offerings
Requirements
- •Bachelor's degree in a relevant field such as Chemistry, Biology, or Environmental Science (Required)
- •3 years of experience in technical sales, project management, or customer service (Required)
- •3 years of experience in the Environmental Industry (Preferred)
- •Excellent oral and written communication skills (Required)
- •Strong leadership, self-initiative, and resource utilization (Required)
- •Solid critical thinking skills to anticipate and solve problems systematically (Required)
- •Advanced English language skills (Required)
- •Advanced reasoning and mathematical skills (Required)
- •Proficiency in Microsoft Office including Word, Excel, and Outlook (Required)
Compensation and Benefits
- •Base salary range: $70,000 to $85,000 annually, plus eligibility for the EHS North America commission plan
- •Medical, dental, and vision insurance, life insurance, and employee assistance programs
- •401(k) with company match and immediate vesting upon enrollment
- •Online training courses, virtual and classroom development experiences, and tuition reimbursement
- •Paid time off and family leave