Overview

At Counterpart Health, we are transforming healthcare and improving patient care with our innovative primary care tool, Counterpart Assistant. By supporting Primary Care Physicians (PCPs), we are able to deliver improved outcomes for patients at a lower cost through early diagnosis and longitudinal care management of chronic conditions.

Our UX Designers thrive on solving hard problems. We deliver products and experiences by combining personal care with modern technology to give people the healthcare they deserve. We work closely to define emerging patterns, interactions, and visual systems from the ground up to solve problems that haven't been solved yet.

We are seeking a talented and experienced Staff UX Designer to join our team and lead impactful design initiatives across our product suite. As a key member of the design leadership team, you will shape the quality of the user experience, collaborating closely with cross-functional teams to ensure our products are intuitive, user-centered, and aligned with business goals.

Responsibilities

• •Provide leadership in introducing consumer-level experiences into the enterprise healthcare space, setting a new standard for design quality with a refined sense of taste.
• •Lead the exploration and solutioning of undefined problem areas, driving innovation to tackle complex user and business challenges.
• •Own and lead large-scale design projects, utilizing rapid prototyping and fast learning cycles to deliver impactful, scalable solutions.
• •Bring differentiated expertise to elevate the overall design quality and introduce breakthrough experiences, pushing the team toward new levels of excellence.
• •Establish yourself as a design leader by demonstrating mastery, strategic thinking, and confidence in making intelligent design decisions.
• •Champion design excellence and innovation throughout the organization, influencing cross-functional teams and setting the standard for high-impact solutions.

What Success Looks Like

• •In the first 90 days, you have partnered with senior engineering to deliver multiple prototype iterations actively in the hands of end users. You have dramatically elevated the user experience and are setting a new benchmark for design excellence. Your deep collaboration with leadership and data science teams has been essential in weaving ML features into the design.
• •By six months, you have seamlessly integrated next-gen design patterns into the workflows of other designers and PMs. You have incorporated these patterns and improvements into the Design System while retiring or updating outdated patterns. You are balancing the fine-tuning of next-gen experiences with launching new, high-impact projects.
• •Long term, you continue to lead groundbreaking exploration projects with substantial potential. You are working collaboratively with senior leadership and data science teams to drive strategic design advancements and elevating design quality as a key player in the Design System.

Qualifications

• •7+ years of in-house design experience, including working autonomously with senior technical teams and integrating complex features like ML to deliver consumer-level, best-in-class experiences.
• •A portfolio that demonstrates industry mastery, showcasing advanced expertise in interaction and visual design, with a track record of creating outstanding, next-level user experiences. Healthcare experience is a plus but not required.
• •Strategic thinking skills and experience leading early-stage exploration projects with high-value potential.
• •Proven track record of managing and reconciling conflicting stakeholder feedback, resulting in cohesive and innovative design solutions.
• •Adept at working with design systems, with experience contributing to and maintaining high-quality, scalable design standards.
• •A natural leader who thrives on sharing knowledge with others, helping to elevate the design capabilities of the team.

Compensation

Base salary range: $188,500 to $245,000 USD. Final pay is based on several factors including internal equity, market data, and the applicant's education, work experience, certifications, etc.

Benefits

• •Competitive base salary and equity opportunities, performance-based bonus program, 401k matching, and regular compensation reviews.
• •Comprehensive medical, dental, and vision coverage.
• •No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy.
• •Remote-first culture that supports collaboration and flexibility.
• •Learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
• •Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities.
• •Reimbursement for office setup expenses.
• •Monthly cell phone and internet stipend.
• •Paid parental leave for all new parents.