Overview
At Iron Mountain, our Product Management team is responsible for providing the vision, execution and analysis necessary to build and deliver customer-centric solutions based on deep industry expertise and years of delivery know-how. Our product teams are organized into small, focused teams to operate with speed and agility, while benefiting from the resources of an established information management leader.
We are looking for a Senior Product Manager with experience in Enterprise SaaS solutions to drive innovation in our AI-powered Insight Digital Experience Platform (DXP), a key component of our Digital Business Unit. In this role, you will define the future of our Insight DXP Unify portfolio, a set of platform services and experiences designed to centralize access and visibility across physical and digital records, enable self-service records management, and ensure uniform application of information governance across all records types.
Responsibilities
- •Partner with customers and internal subject matter experts to understand customer needs, lead customer migration from existing legacy applications to our next generation self-service records management experience, drive adoption and ensure measurable value realization around physical-to-digital records management.
- •Translate customer insights into actionable product roadmaps that cover records management, physical to digital transformation and analytics/insights.
- •Define and communicate the strategic roadmap for handling and deriving actionable insights from physical and physical-to-digital records management in our Insight DXP platform.
- •Identify market opportunities, understand the market landscape, and drive innovation using AI-powered intelligence and automation.
- •Develop detailed requirements, feature definitions, prioritize requirements and remove roadblocks during the product development process to deliver successful platform experiences in a fast-paced environment.
- •Work closely with engineering, design, marketing, sales and operations teams to deliver scalable, secure, compliant and impactful product capabilities.
- •Collaborate with other product management teams for a cohesive end-to-end customer experience.
- •Communicate product updates, roadmaps, and impact analyses to customers, partners, leadership and key stakeholders.
Skills and Qualifications
- •5-8 years of experience in a product manager role for a SaaS solution with global/international experience.
- •Strong bias toward action and a proven track record of delivering SaaS products and enhancements to market at speed.
- •Experience in driving large-scale customer migrations.
- •Experience in building AI and content-oriented applications is highly desired.
- •Excellent analytical skills with demonstrated experience turning data into actionable insights.
- •Experience with a Content Management, ECM, or Records Management solution is a plus.
- •Passionate about building functional and engaging customer experiences.
- •Entrepreneurial mindset with a bias for customer-focused innovation and a strong sense of urgency.
- •Experience with Agile SDLC and associated tools such as Jira.
- •Proficiency in utilizing AI tools to enhance personal and team-wide PM effectiveness, including accelerated insight generation, rapid prototyping, and automated backlog management.
- •Excellent communication skills and ability to navigate a matrixed organization.
- •Comfort in a rapidly changing environment with competing and shifting priorities.
- •Ability to quickly develop domain and customer expertise.
- •Results oriented with a high degree of professionalism and integrity.
- •BS required, Engineering or Marketing preferred; MBA highly desired.
Benefits
- •Competitive compensation and benefits aligned with experience.
- •Flexible work options and alternative work arrangements to support work-life balance.
- •Comprehensive health, wellness, and retirement plans.
- •Opportunities for continuous learning and professional growth.
Additional Information
- •Occasional travel as needed.