Overview

At Motorola Solutions, we build technologies that help people be their best in the moments that matter. Our products support people working in complex, high-stakes environments — from public safety and emergency communications to enterprise security. Understanding the people who use these technologies, the environments they work within and the challenges they face is fundamental to building products that are useful, trustworthy and effective.

About the Role

We are looking for a curious and thoughtful UX Researcher with strong foundations in social or behavioural science. This role is well suited to someone who wants to apply rigorous research to complex, real-world problems and grow their career in applied UX research.

You may already have some experience in UX or product research. Equally, you may be completing a PhD, working in academia, government, policy, behavioural research or another applied research environment and looking to move into industry.

What matters most is how you think: asking good questions, challenging assumptions, evaluating evidence critically, designing thoughtful research and turning complex findings into a clear point of view.

What You'll Do

Frame Complex Problems

• •Work with stakeholders to turn broad product or business questions into clear, answerable research questions.
• •Identify assumptions, gaps in knowledge and areas of uncertainty before recommending new research.
• •Review existing evidence and understand user behaviour within its wider social, organisational and technological context.
• •Look beyond individual features to understand workflows, systems and broader patterns.

Design and Conduct Rigorous Research

• •Select research methods that fit the question and the decision being made.
• •Plan and conduct qualitative research such as interviews, contextual inquiry, observation, field research and usability studies.
• •Design studies that consider bias, validity, ethics and the limitations of the available evidence.
• •Adapt research approaches to complex environments and populations that may be difficult to access.
• •Use quantitative approaches where appropriate, including surveys, structured studies and analysis of behavioural or product data.
• •Partner with other researchers and specialists when a project requires different methodological expertise.

Make Sense of Evidence

• •Analyse qualitative data systematically and identify meaningful patterns.
• •Analyse and interpret quantitative data alongside qualitative findings, identifying patterns and relationships while being clear about sample size, uncertainty and limitations.
• •Distinguish between evidence, interpretation and assumption.
• •Connect individual findings to broader product, user and strategic questions.

Influence Decisions

• •Translate research findings into clear implications and recommendations.
• •Communicate complex ideas in simple, accessible ways for multidisciplinary and senior audiences.
• •Help Product and Design teams understand how evidence should influence priorities and decisions.
• •Work collaboratively with stakeholders while maintaining an independent research perspective.

Contribute to the Research Community

• •Share methods, learning and evidence with other researchers.
• •Contribute to reusable research knowledge rather than treating every project as an isolated study.
• •Participate in critique, peer review and research planning.
• •Develop your own methodological expertise through coaching, collaboration and practice.

What We're Looking For

• •Strong research and analytical skills.
• •Experience designing and conducting empirical research.
• •The ability to take an ambiguous problem and break it into answerable questions.
• •Strong critical-thinking skills and a willingness to question assumptions.
• •The ability to evaluate the quality, strength and limitations of evidence.
• •Experience analysing qualitative research systematically.
• •The ability to identify patterns across complex or sometimes contradictory information.
• •Strong written and verbal communication skills.
• •The ability to explain research clearly to people without a research background.
• •Intellectual curiosity and a genuine interest in understanding human behaviour.
• •Comfort working independently while collaborating closely with others.
• •A willingness to learn new research methods and work across different problem spaces.

Academic Background

A postgraduate qualification in a relevant social or behavioural science is preferred. A PhD or equivalent research experience is particularly welcomed.

Relevant disciplines may include:

• •Psychology, sociology, anthropology or behavioural science
• •Cognitive science, Human-Computer Interaction or Human Factors
• •Criminology, public policy, political or social science
• •Education, organisational psychology or occupational psychology
• •Science and Technology Studies or another empirical social-science discipline

Your exact discipline matters less than the research skills and way of thinking you have developed through it.

Quantitative Research

Quantitative research experience is desirable but not essential. Useful experience could include:

• •Survey design and analysis
• •Experimental or quasi-experimental research
• •Statistical analysis or quantitative usability research
• •Behavioural or product-usage data
• •Data visualisation or working with structured datasets
• •Tools such as R, Python, SPSS, SQL or similar

We are not looking for a statistician or data scientist. Candidates with strong research foundations and an interest in learning will have opportunities to develop deeper quantitative and mixed-methods expertise within the team.

How Research Works at Motorola Solutions

Our researchers work across different kinds of questions. Some work closely with a product domain, building a deep understanding of its users, workflows and technology. Other work begins further upstream, investigating emerging behaviours, technologies, societal changes and unmet needs that may shape future opportunities.

Benefits

• •Competitive salary and bonus schemes.
• •Two weeks additional pay per year (holiday bonus).
• •25 days holiday entitlement plus bank holidays.
• •Attractive defined contribution pension scheme.
• •Employee stock purchase plan.
• •Flexible working options.
• •Private medical care.
• •Life assurance.
• •Enhanced maternity and paternity pay.
• •Career development support and wide ranging learning opportunities.
• •Employee health and wellbeing support EAP, wellbeing guidance etc.
• •Carbon neutral initiatives and goals.
• •Corporate social responsibility initiatives including support for volunteering days.
• •Well known companies discount scheme.