About Invesco
As one of the world's leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world.
About the Role
Invesco is seeking a highly strategic and technically accomplished leader to drive the future of our global digital client experience ecosystem. The Director, Global Digital Platform Technology Lead will define and deliver the technology strategy, architecture and roadmap for Invesco's external-facing digital capabilities across financial advisors, institutional clients, intermediary partners and global client experiences.
This leader will own the technology direction for client and advisor portals, institutional digital servicing platforms, public websites, personalization capabilities, customer-service enablement tools and emerging AI-powered experiences. The successful candidate will combine deep technical expertise, digital product leadership, executive presence and practical experience operating within large, complex, highly matrixed financial institutions.
Responsibilities
Digital Platform Strategy and Transformation
- •Define and execute the multi-year technology strategy for Invesco's global digital client experience ecosystem.
- •Lead the evolution of advisor, institutional and client-facing digital journeys across portal, web and emerging digital channels.
- •Establish a clear roadmap that simplifies how clients engage with Invesco, improves servicing experiences, increases self-service adoption and supports differentiated digital engagement.
- •Create measurable OKRs and business outcomes for digital experience, operational efficiency, client engagement, platform resilience and speed to market.
- •Drive modernization of legacy digital capabilities while balancing near-term business priorities with long-term platform health.
Executive Partnership and Organizational Leadership
- •Serve as a senior technology partner to Distribution, Marketing, Product, Client Service and regional leadership teams.
- •Influence senior executive decision making by translating business strategy into practical technology roadmaps, investment priorities and delivery plans.
- •Build alignment across large, highly matrixed global organizations where priorities, funding models, governance forums and risk considerations may compete.
- •Navigate enterprise governance, regulatory and control processes effectively while maintaining delivery momentum and clear accountability.
- •Drive consensus across diverse stakeholders without relying solely on direct authority.
Client Experience Platforms, Portals and Websites
- •Own the technology strategy for advisor tools, institutional client portals, client servicing platforms and Invesco's global external website ecosystem.
- •Lead end-to-end digital journey improvements across discovery, education, onboarding, servicing, reporting, communication and ongoing engagement.
- •Partner across business and technology teams to improve usability, accessibility, performance, resilience, security and global consistency of digital experiences.
- •Use data, analytics and client insights to shape prioritization and continuously improve digital platform capabilities.
AI and Emerging Technology Leadership
- •Develop and execute a 3-5 year AI roadmap for digital client experiences, intelligent servicing and personalization at scale.
- •Partner with enterprise AI, data, architecture, security, legal and risk teams to define reusable, governed and scalable AI patterns.
- •Identify practical opportunities for generative AI, intelligent assistants, content discovery, recommendations, workflow automation and digital-service augmentation.
- •Balance innovation with appropriate governance, explainability, privacy, security and client trust.
Architecture, Engineering and Delivery Leadership
- •Set architecture direction and technology standards across the digital platform landscape in partnership with Enterprise Architecture and Solutions Architecture.
- •Champion modern engineering practices including DevSecOps, API-first design, cloud-native development, automated testing, observability and resilient platform operations.
- •Lead key technology decisions for platform capabilities, integrations, vendor choices and technical debt remediation.
- •Provide direction to Agile delivery teams and ensure delivery plans remain aligned to strategic business outcomes.
- •Remove impediments, simplify decision making and improve execution discipline across teams, vendors and partner organizations.
People, Vendor and Ecosystem Leadership
- •Build, develop and mentor high-performing digital engineering, architecture and platform teams.
- •Foster a culture of customer-centricity, technical excellence, accountability, pragmatic innovation and continuous improvement.
- •Manage strategic vendor and partner relationships, including technology requirements, statements of work, performance expectations and long-term fit.
- •Attract and retain talent with experience in external-facing digital platforms, AI-enabled experiences and large-scale financial services technology environments.
Success Measures
- •Clear multi-year roadmap for global digital platforms, client portals, external websites and AI-enabled digital experiences.
- •Improved digital client journeys that make it easier for financial advisors, institutional clients and partners to engage with Invesco.
- •Stronger alignment between business strategy, technology investment, platform architecture and delivery execution.
- •Measurable progress in personalization, self-service, servicing efficiency, platform resilience and speed to market.
- •A stronger operating model for navigating enterprise governance while maintaining accountability and delivery momentum.
Compensation and Benefits
- •Salary range for New York City: $240,000 - $260,000 per year plus incentive pay
- •Flexible paid time off
- •Hybrid work schedule (4 days per week in office as of October 1, 2025)
- •401(K) matching of 100% up to the first 6% with a discretionary supplemental contribution
- •Health and wellbeing benefits
- •Parental leave benefits
- •Employee stock purchase plan