Overview

This hybrid product and delivery role sits at the intersection of product ownership, agile execution, and stakeholder management. You will own product requirements and backlog priorities while providing hands-on project management leadership throughout the delivery lifecycle. Working across business, creative, technical, and client-facing teams, you will turn complex needs into clear requirements and actionable deliverables.

The role offers broad exposure to digital products, experience platforms, analytics, content, technology, and AI-enabled ways of working. It is an excellent opportunity for someone who enjoys bringing clarity to complexity and balancing strategic thinking with practical delivery.

Candidates must be based in Ontario, Montreal, or Quebec.

Accountabilities

• •Own and manage the product backlog, ensuring priorities remain aligned with business objectives, user needs, and delivery goals.
• •Gather, analyze, and synthesize requirements from client stakeholders, project partners, and cross-functional teams.
• •Translate business needs into clear user stories, acceptance criteria, functional requirements, and actionable development deliverables.
• •Facilitate backlog refinement and readiness activities, ensuring upcoming work is sufficiently defined and validated for efficient implementation.
• •Partner with technical and business stakeholders to clarify requirements, resolve ambiguity, and maintain alignment throughout delivery.
• •Support end-to-end project management by tracking scope, timelines, budgets, dependencies, milestones, and delivery commitments.
• •Coordinate activities across client teams, external agencies, and internal delivery functions, ensuring effective collaboration across multiple workstreams.
• •Facilitate project planning, status reporting, stakeholder communications, governance activities, and delivery reviews.
• •Identify risks, blockers, and dependencies early, driving mitigation, escalation, and resolution to keep projects moving forward.
• •Monitor delivery progress and help ensure commitments are achieved on time and within agreed parameters.
• •Act as a key liaison between business, creative, and technical teams, creating transparency and alignment across stakeholders.
• •Facilitate workshops, requirements sessions, backlog reviews, and stakeholder meetings to drive decisions and maintain momentum.
• •Balance product ownership and project delivery responsibilities within a lean, integrated team structure.
• •Contribute to a collaborative, outcome-focused culture built around continuous improvement and effective delivery.
• •Explore and apply AI tools to improve requirements management, planning, documentation, analysis, and overall delivery effectiveness.

Requirements

• •Experience working as a Product Owner, Business Analyst, Project Manager, or in a blended product and delivery role.
• •Strong experience managing product backlogs, gathering requirements, and supporting agile product development and delivery.
• •Proven ability to translate complex business needs into clear, actionable requirements and deliverables.
• •Strong stakeholder management and communication skills, with the ability to work effectively with both technical and non-technical audiences.
• •Experience coordinating cross-functional teams within digital product, technology, or experience-focused environments.
• •Solid understanding of Agile methodologies, software development lifecycles, backlog management, and modern delivery practices.
• •Ability to balance strategic thinking with hands-on execution, operational detail, and competing priorities.
• •Excellent organizational, prioritization, problem-solving, and decision-making skills.
• •Comfortable facilitating workshops, discussions, and alignment sessions with diverse stakeholders.
• •Strong ability to create clarity, manage ambiguity, and maintain momentum across complex projects.
• •AI-native mindset or demonstrated willingness to use AI tools to improve productivity, analysis, planning, documentation, and delivery outcomes.
• •Commitment to experimentation, continuous learning, and modern ways of working.
• •Experience with digital experience platforms, customer-facing products, or marketing technology ecosystems is an asset.
• •Familiarity with analytics, content strategy, or experience design disciplines is a plus.
• •Experience collaborating with external agencies and distributed teams is advantageous.
• •Certifications such as CSPO, PSPO, PMP, or equivalent are considered an asset.

Compensation

• •Annual salary of $90,000 to $120,000 CAD, depending on experience and location.
• •Full-time position based in Canada.

Benefits

• •Comprehensive insurance coverage with Gold, Silver, or Bronze options and employer contributions of up to 80% depending on the selected module.
• •Short- and long-term disability coverage.
• •Virtual healthcare services through Dialogue via Sun Life.
• •Employee and Family Assistance Program.
• •Comprehensive mental health support.
• •$500 Personal Spending Account for eligible expenses such as healthcare, gym memberships, public transit, office supplies, or RRSP contributions.
• •Retirement plan with 100% matching of RRSP contributions through a Deferred Profit Sharing Plan, up to 4%.
• •Ability to begin RRSP contributions immediately, with DPSP participation after three months and vesting after 24 months of service.
• •Flexible vacation policy, including five days available during the probation period and a prorated balance for the remainder of the year.
• •$30 per month Personal Technology Reimbursement, available from day one.
• •Winter holiday office closure.
• •Flexible scheduling throughout the year, including opportunities for shorter Friday afternoons when weekly hours are completed.
• •Opportunity to work alongside strategists, designers, technologists, and other specialists on impactful digital initiatives.
• •Exposure to global teams, multidisciplinary delivery environments, and AI-enabled product and project management practices.
• •Inclusive culture focused on creativity, autonomy, collaboration, professional growth, and belonging.