Overview

Western Sydney University is seeking a Library Communications Coordinator to join the University Library team at the Kingswood (Penrith) campus. This is a full-time, ongoing position with flexible working arrangements.

Salary: HEW Level 7 $107,053 – $115,469 per annum, plus 17% Super and Leave Loading.

The Opportunity

Working closely with Library leaders and academic and professional stakeholders, you will play a central role in communicating Library services and strengthening connections with the communities the Library serves.

You will lead the strategic planning, development, implementation and evaluation of comprehensive integrated marketing, communications and engagement activities that promote Library services, programs, spaces and initiatives.

Leading a small communications team, you will oversee the creation and delivery of content across web, social media and written channels. You will ensure communications are accurate, relevant and timely, while increasing awareness, participation and engagement with Library services.

You will use audience insights, market trends and channel performance data to evaluate communications and identify opportunities for improvement. Through coordinated campaigns, strategic advice and productive stakeholder relationships, you will support student success, research excellence and community engagement.

What Success Looks Like

• •Deliver comprehensive integrated marketing and communications strategies across relevant channels and audiences.
• •Produce accurate, relevant and timely targeted communications and promotional collateral.
• •Establish coordinated communication protocols and event promotion schedules with stakeholders that are cohesive, effective and enable optimal engagement.
• •Use channel and platform performance data strategically to identify and implement opportunities for improvement.
• •Provide clear strategic advice to Library leaders and stakeholders while effectively leading the Library Communications team.

About You

You are a strategic communications professional with strong leadership capability, sound judgement and a passion for creating meaningful engagement. You bring experience developing and delivering communications strategies that increase awareness, participation and engagement, while supporting student success, research excellence and community impact.

Required Qualifications and Experience

• •A degree in Marketing, Media, Communications or Social Media with four years experience, or equivalent substantial relevant work experience in a marketing, advertising or communications role.
• •Demonstrated experience developing strategic communications planning, including the ability to tailor messages for a variety of audiences and platforms such as web, social media and written formats.
• •Strong organisation and project management skills, including the ability to manage simultaneous projects, deadlines and adapt to unexpected events and competing priorities.
• •High level of computer literacy, including advanced digital image creation skills using current applications and platforms such as Adobe Suite and Canva.
• •Strong interpersonal, written and oral communication skills, encompassing facilitating difficult conversations and articulating complex issues lucidly and succinctly.
• •Demonstrated ability to lead others, work independently and communicate complex issues clearly.

Desirable Experience

• •Experience in library services, nonprofit organizations, or public sector communications.
• •Experience with graphic design, video production, or multimedia content creation.
• •Familiarity with data analysis and reporting tools for measuring communications effectiveness.

Benefits

• •Access to staff-only products and offers with selected banking partners, salary sacrifice options for onsite parking, and novated motor vehicle leasing.
• •Free Employee Assistance Program (EAP), complimentary annual flu vaccination, eligibility for Fitness Passport membership, and access to discounted private health cover.
• •Onsite long day care and early learning services at multiple campuses, with staff eligible for discounted fees and salary packaging.

Application Details

Closing Date: 11:59pm, Sunday 6th September 2026.

Position enquiries can be directed to Lisa Tyson, Deputy University Librarian. Please include the job reference code REF1782H in your email.

Only applications submitted via the University's online recruitment system will be considered. Candidates will be asked to respond to screening questions addressing the key qualifications, experiences and skills required for this position.

Evidence of working rights in Australia must be provided at time of application.

Western Sydney University is committed to substantive equality and actively encourages applications from Indigenous Australians, candidates of all gender identities and expressions, people of all abilities, and those from culturally and linguistically diverse backgrounds.