Overview

The Strategic Program Manager will play a pivotal role in executing cross-functional initiatives that support the growth of a new managed business. The role combines rigorous program management with strategic thinking, business curiosity, and sound judgment. This is a remote position available anywhere in the United States or Canada.

Responsibilities

• •Lead complex, cross-functional programs from planning through delivery, establishing clear scope, timelines, milestones, deliverables, owners, dependencies, and success metrics.
• •Coordinate multiple workstreams and functions, actively managing interdependencies, blockers, risks, and unresolved decisions to maintain momentum.
• •Contribute to PMO practices across managed business initiatives by applying consistent frameworks, tools, methodologies, and reporting standards.
• •Pressure-test plans, assumptions, dependencies, and tradeoffs to ensure initiatives are focused on meaningful business outcomes rather than task completion alone.
• •Bring clarity to ambiguous and evolving business-model decisions, proactively identifying misalignment and facilitating the conversations required to resolve it.
• •Support prioritization and sequencing of initiatives based on business impact, timelines, resource availability, and organizational priorities.
• •Facilitate executive readouts, working sessions, follow-ups, escalations, and other communications needed to maintain alignment and accountability.
• •Influence senior stakeholders and cross-functional teams without direct authority, using credibility, relationship-building, and sound judgment to drive commitments and outcomes.
• •Develop and maintain program plans, tracking mechanisms, status reports, and other execution artifacts.
• •Identify risks early and drive appropriate resolution while maintaining a strong focus on execution quality, timelines, and measurable results.
• •Continuously improve program management processes, tools, and team effectiveness as the business scales.

Requirements

• •8 to 10 or more years of experience in program management, project management, or cross-functional program leadership.
• •Proven experience managing complex programs involving multiple stakeholders, workstreams, dependencies, and competing priorities.
• •Strong organizational and project-management skills, with the ability to establish structure and maintain momentum across several initiatives simultaneously.
• •Demonstrated ability to identify risks, resolve blockers, and drive decisions in fast-paced and ambiguous environments.
• •Experience developing and maintaining program plans, tracking tools, status reporting, and execution frameworks.
• •Excellent written and verbal communication skills, including the ability to translate complex information into concise executive updates and actionable briefings.
• •Strong stakeholder-management and influencing skills, with the ability to build trusted relationships and hold teams accountable without direct authority.
• •Strategic mindset combined with strong execution discipline, business curiosity, attention to detail, and a bias toward measurable outcomes.
• •Comfortable challenging assumptions, asking difficult questions, navigating ambiguity, and bringing recommended solutions.
• •Bachelor's degree or equivalent relevant experience preferred; PMP or equivalent certification is a plus.
• •Experience with multi-family or MDU environments and Wi-Fi infrastructure is advantageous.
• •Experience launching new business units, working in startup environments, or supporting mergers and acquisitions is a plus.
• •Approximately 5% travel is expected.

Compensation

• •San Francisco Bay Area: $144,900 to $217,400 USD annually
• •Select U.S. metros and states: $126,000 to $189,000 USD annually
• •Other U.S. locations: $113,400 to $170,100 USD annually
• •Potential eligibility for a performance-based bonus as part of the total compensation package.

Benefits

• •Remote-based position available anywhere in the United States or Canada.
• •Career growth and learning opportunities within a rapidly evolving technology environment.
• •Opportunity to contribute to the development and scaling of a new business and market category.
• •Collaborative, cross-functional environment with significant ownership and visibility among senior stakeholders.
• •Benefits package available to eligible employees, with details provided during the recruitment process.