Overview
The Wonderful Company is committed to providing high-quality, healthy, and iconic brands, including Wonderful Pistachios, FIJI Water, POM Wonderful, and Wonderful Halos. Grown in California's Central Valley, Wonderful Pistachios is America's best-selling snack nut and a smart, healthy choice for consumers around the world.
Role Summary
The Senior Manager, Global Commercial Strategy plays a senior operating role in establishing and owning the bridge between Operations and Commercial functions, with primary responsibility for the non-branded / industrial business across the Wonderful Pistachios and Almonds business. This role serves as the internal owner for the customer perspective within cross-functional operating processes, ensuring that supply chain capabilities, constraints, and decisions are translated into commercial actions that improve service, reduce friction, and create a competitive advantage with our global customer base.
Reporting to the Director, Global Business Development & Sales Strategy, this position is responsible for ensuring that commercial and operational leaders have the data, tools, processes, and visibility needed to make profit-maximizing decisions, reduce costs, and provide the best possible service to a global non-branded customer base. The role will support branded business needs where shared processes, data, tools, or operational dependencies overlap.
This position is based at our West Los Angeles, CA office on a hybrid schedule with in-office requirement Monday through Wednesday and the option to work remotely Thursday and Friday.
Key Responsibilities
Create a Competitive Advantage through Supply Chain and Improve Customer Satisfaction
- •Serve as the primary Commercial Strategy owner for processes that require tight coordination between Operations and Commercial teams.
- •Identify supply chain process gaps, root causes, and execution risks; implement practical improvements that reduce waste, improve profitability and customer experience, strengthen controls, and increase scalability.
- •Identify customer needs and adjust existing processes to best meet needs and improve overall experience of global customer base.
- •Ensure connection and transparency between Wonderful's global supply chain advantages and critical customer needs to reduce friction and complexity.
Drive Commercial Data, Tools, and Customer Service Enablement
- •Own the development, maintenance, and improvement of tools, dashboards, and reporting routines that provide Commercial teams with timely, accurate, and actionable operational information.
- •Partner with Operations, Logistics, Sales, and Customer Service to ensure teams have visibility into availability, allocation, timing, risks, and customer-impacting decisions.
- •Identify gaps in data flow, reporting, handoffs, and tools that limit customer service quality; develop practical solutions that improve speed, accuracy, and consistency.
- •Create clear documentation, playbooks, and communication routines that help customer-facing teams respond to customer needs with confidence.
- •Ensure data, tools, and process outputs are designed around the needs of the teams serving customers and are adopted consistently across the organization.
Go-to-Market Readiness and Commercial Execution
- •Lead workstreams that support annual crop-year go-to-market planning for the non-branded / industrial business, while coordinating with branded teams where shared processes or operational dependencies overlap.
- •Partner with sales and business leaders to gather customer, channel, market, and operational inputs and convert them into clear recommendations and action plans.
- •Ensure commercial plans, materials, tools, and communications are aligned with business priorities and ready for execution.
- •Coordinate the development and deployment of sales enablement tools, training materials, playbooks, and standard operating procedures.
Annual Strategic Initiatives and Cross-Functional Execution
- •Manage high-priority commercial initiatives from scoping through implementation, including timelines, deliverables, stakeholder alignment, and risk management.
- •Facilitate collaboration across teams and geographies to drive decisions, remove barriers, and ensure smooth execution of strategic initiatives.
- •Establish clear workplans, meeting cadences, accountability mechanisms, and communications for complex cross-functional projects.
- •Lead through influence in a matrixed organization, ensuring stakeholders understand roles, decisions, dependencies, and next steps.
Executive Communication and Decision Support
- •Prepare executive-ready briefing documents, presentation materials, analyses, and recommendations for senior leadership meetings.
- •Synthesize commercial, customer, market, operational, and financial inputs to frame business issues and support decision-making.
Compensation and Benefits
- •Pay Range: $180,000 - $190,000 and may include a discretionary bonus. Final compensation will be dependent upon skills and experience.
- •Comprehensive medical, dental, and vision coverage
- •401k with match eligibility
- •24/7 online physician consultations and virtual mental health resources
- •Life coaching and employee community groups
- •Cash rewards for healthy habits and fitness reimbursements
- •Career advancement opportunities and internal mobility
- •Learning and development programs including leadership training and eLearning
- •Company-wide mentorship program
- •Wonderful Giving charitable fund allocation program
- •Some international travel required