Overview

ServiceTitan is looking for an Associate Enablement Manager to support the Sales Development Representative (SDR) organization. The SDR team is a fast-paced, high-volume environment where rapid skill acquisition, process discipline, and consistent execution are critical to success.

In this role, your superpower is execution and flawless organization. You will manage multiple onboarding cohorts simultaneously, ensuring every new SDR is equipped with the tools, playbooks, and confidence they need to hit the ground running. Beyond onboarding, you will manage multiple enablement projects at once, from outbound sequencing updates to tech stack rollouts. This is a high-impact role with a clear growth path, including the opportunity to take ownership of major workstreams and scale into an Enablement Manager role.

What You'll Do

• •Manage Multi-Cohort Onboarding: Own the end-to-end execution of the SDR onboarding program, managing multiple overlapping cohorts at different stages of their ramp period.
• •Drive Execution and Process: Build the foundational cold-calling, emailing, objection-handling, and qualification skills of SDRs so they can consistently book high-quality meetings.
• •Coordinate Concurrent Projects: Efficiently balance multiple enablement initiatives at once, ensuring project timelines for playbooks, campaigns, and tools are met seamlessly.
• •Create Structured Resources: Maintain, update, and deliver playbooks, talk tracks, sequence templates, and workflow guides that reinforce outbound and inbound best practices.
• •Optimize the Tech Stack: Train the team on maximizing efficiency within the SDR tech stack (e.g., Salesforce, Nooks, ZoomInfo) and track usage compliance.
• •Measure and Iterate: Leverage data, scorecards, and LMS metrics to track onboarding ramp times and identify areas for ongoing upskilling and programmatic improvement.
• •Facilitate High-Energy Training: Deliver engaging, structured group sessions, call blitzes, and roleplay workshops that build pipeline-generation momentum.

What You'll Bring

• •BA/BS degree and 1-2 years of experience in sales enablement, as a high-performing SDR/BDR, or in a project management role within a B2B SaaS go-to-market function.
• •Hyper-organized, detail-oriented, and project-disciplined with a proven track record of managing multiple complex projects or cohorts simultaneously.
• •Familiarity with modern inbound/outbound sales methodologies, sequencing strategy, cold calling, and pipeline generation.
• •Ability to navigate and train others on tools like CRM (Salesforce), Sales Engagement Platforms, and Conversational Intelligence tools.
• •Exceptional written and verbal communication skills; comfortable commanding a room, coaching competitive personalities, and running high-energy workshops.
• •Comfortable in a high-volume, fast-paced environment where priorities shift quickly and execution speed is a competitive advantage.
• •A proactive problem-solver with a strong bias toward action, execution, and driving clarity out of ambiguity.
• •Understanding of adult learning principles to ensure onboarding is interactive, practical, and execution-focused rather than purely theoretical.

Compensation

Zone 1 (CA, CT, DC, MD, MA, NJ, NY, VA, WA): $70,500 - $105,700 USD

Zone 2 (All other US locations): $65,800 - $98,800 USD

Total compensation package includes annual bonus, equity, and a holistic suite of benefits.

Benefits

• •Flexible time off with ample learning and development opportunities.
• •Company-paid medical, dental, and vision with 100% employer paid options and 90% coverage for dependents.
• •FSA and HSA, 401k match, and telehealth options including One Medical membership.
• •Parental leave and support, up to $20k in fertility services, surrogacy and adoption reimbursement.
• •Pet insurance, legal advisory services, and financial planning tools.