Lead Software Engineer - Enterprise Agents
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. We are looking for a Lead Software Engineer to join our team building enterprise-grade AI Agents headed for general availability in the coming months. We need a strong all-round software engineer who also brings deep, hands-on experience in production Agent architecture — someone who can operate across the full stack while specializing in Agent systems that enterprise customers rely on at scale.
Your Impact
You will own the architecture and delivery of production Agent capabilities under real GA timeline pressure — balancing speed with the reliability, security, and observability enterprise customers expect, while also contributing broadly across our backend and platform codebase.
Responsibilities
- •Architect, design, implement, test, and deliver production-grade software systems — including Agent capabilities built for scale and enterprise reliability
- •Write high-quality, maintainable, well-tested code across services, APIs, and data layers, not just Agent-facing components
- •Design orchestration patterns where AI Agents integrate into human and system workflows securely and predictably
- •Build and maintain the shared system context — the explicit repository of design constraints, guardrails, and standards that keeps Agent behavior accurate and reliable in production
- •Drive the technical path to GA: define readiness criteria, close architecture gaps, and de-risk the timeline
- •Debug, troubleshoot, and resolve complex issues across the stack, from infrastructure to application logic
- •Critically evaluate code and Agent behavior (human- or AI-generated) for correctness, security, and performance
- •Participate in on-call rotation to keep services operational and highly available
- •Mentor others on both general software engineering practices and Agent architecture patterns
- •Present designs to internal and external stakeholders and review the designs of others
- •Collaborate cross-functionally with product, design, and other engineering teams to ship end-to-end features
Required Skills
- •A related technical degree, or equivalent hands-on experience
- •8+ years of professional software development experience, including production experience architecting and shipping Agent-based systems
- •Strong computer science fundamentals: data structures, algorithms, distributed systems, and API/service design
- •Deep knowledge of object-oriented programming and proficiency in at least one OOP language (Java, JavaScript, C++, C#, Ruby, Python)
- •Solid experience with databases (SQL/NoSQL), REST/GraphQL API design, and building scalable, secure backend services
- •Familiarity with cloud infrastructure, CI/CD pipelines, and modern software delivery practices
- •Proven experience with Agent orchestration frameworks, tool-calling patterns, and LLM integration in production environments
- •Strong understanding of the reliability, security, and observability requirements unique to enterprise-grade Agent systems (guardrails, evaluation, monitoring, failure handling)
- •Demonstrated AI-first engineering approach — fluent use of AI tools (Claude Code, GitHub Copilot, Codex, Cursor, etc.) in daily development
- •Advanced prompt engineering skills — precise, structured prompting and system-context design that makes Agent outputs reliable and production-ready
- •Excellent interpersonal skills and the ability to work with high autonomy under tight timelines
Preferred Skills
- •Prior experience taking an Agent product from build to GA at enterprise scale
- •Experience with Agile software development and test-driven development
- •Experience with large-scale, multi-tenant SaaS platforms
- •Track record as a top performer in current and past roles
Work Location
Office-Flex: Work in-person at least 10 days per quarter.
Compensation
The typical base salary range for this position is $172,500 - $260,100 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range is $207,800 - $285,800 annually. The range represents base salary only and does not include company bonus, equity, or benefits.
Salesforce offers a variety of benefits including time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.