5+ years communications or marketingChange management communicationsStrong writing and editingProject managementAdobe InDesign / Acrobat DC ProSharePointMicrosoft Office SuiteMatrix organization experienceEmail marketing platformsBachelor's in Communications / Marketing / EnglishProsci / ADKAR certificationStorytelling certification
Job Description
Lead Communications Specialist role at Centene focused on developing and executing internal and change communications strategy. Responsibilities include creating and managing content across multiple channels, supporting organizational change initiatives, managing editorial processes, and collaborating with cross-functional teams. Requires 5+ years of communications/marketing experience, strong writing skills, project management abilities, and proficiency with Adobe and Microsoft tools.
Position Purpose
Provide communications strategy and execution for internal, employee, and change communications. Support the editorial cycle from creation to delivery for company written documents, communications, and other content related to overarching communications projects or initiatives. Enable the change strategy through execution of communications as it relates to the successful execution of strategic initiatives. Develop end-to-end communications and best practices to support change across the organization.
Responsibilities
•Write, review, and revise materials that effectively align with the communication or marketing plan, including emails, newsletters, and promotional materials.
•Manage the editorial process from creation to delivery and for content with internal partners to support overarching communications and/or marketing strategy, including identification of and reporting on content-related metrics.
•Design, review, and revise department and partner/client content distributed to ensure accuracy, appropriateness of content, readability, and brand adherence.
•Create deliverables to promote and implement internal-facing initiatives such as awareness building, engagement events, education, or incentive programs.
•Create artifacts and coordinate or deliver changes for internal website(s) and develop, implement, and maintain the associated internal media channels.
•In partnership with leadership, drive strategy to support change through communications activities (including Health Plan, Product, and Shared Services alignment and partnership) which drive and accelerate enterprise transformation efforts.
Highly Preferred Experience and Skills
•Change Management communications
•Experience working in a matrix organization
•Strong writing ability
•Strategic thinking
•Strong project management skills
•Ability to manage multiple projects and workstreams simultaneously
•Cross-functional team collaboration
•Excellent at translating complex ideas into easy-to-understand communications for multiple audiences
•Proactive approach to assigned workstreams and projects
•Early identification of gaps and ability to address them
•Candidates in Eastern, Central, or Mountain Time Zone strongly preferred
Education and Experience
•Bachelor's degree in Communications, Marketing, English, or equivalent experience
•5+ years of experience in communications or marketing
•Experience using Adobe Acrobat DC Pro, Adobe InDesign, SharePoint, email creation and sending programs, and Microsoft Suite (PowerPoint, Excel, Forms, and Word)
Licenses and Certifications
•Storytelling certification and Prosci certification (ADKAR Model) are nice to have
Compensation and Benefits
•Pay Range: $70,100.00 - $126,200.00 per year
•Comprehensive benefits package including competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays
•Flexible work approach with remote, hybrid, field, or office work schedules
•Total compensation may include additional forms of incentives
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