About the Role

Innovaccer is seeking a Senior Program Manager with deep experience in Revenue Cycle Management (RCM) and healthcare technology implementations, including large-scale systems such as EHRs. This role is critical to driving operational excellence and delivering complex, multi-million-dollar solutions to enterprise healthcare clients. You will lead cross-functional teams, manage Agile delivery, and ensure successful outcomes aligned with client goals and Innovaccer's strategic vision.

Responsibilities

• •Lead end-to-end project delivery across scope, planning, risk, issue, communication, and integration management.
• •Manage Agile delivery frameworks and scale processes across teams and stakeholders.
• •Own project execution against contract/service order, ensuring alignment with client expectations and business outcomes.
• •Translate complex healthcare and RCM requirements into actionable plans and deliverables.
• •Develop and maintain project artifacts: charters, Gantt charts, sprint plans, best practices, and lessons learned.
• •Track and report progress using tools like Smartsheet, JIRA, Confluence, and others.
• •Proactively manage risks and issues, driving resolution through stakeholder collaboration.
• •Prepare and present governance reports, OKRs, KPIs, and executive dashboards.
• •Coordinate across product, engineering, infrastructure, and client teams to ensure seamless delivery.
• •Oversee transition to production support and manage post-go-live activities including ticket resolution.
• •Facilitate Agile ceremonies: sprint planning, reviews, retrospectives, and demos.
• •Serve as a subject matter expert in project management and Agile delivery within the organization.

Requirements

• •10+ years of overall experience with 5+ years of core program management experience in healthcare technology and Agile frameworks.
• •Proven experience in RCM workflows, payer-provider integrations, and value-based care models.
• •Hands-on experience with large system implementations, especially EHR platforms such as Epic or Cerner.
• •Very strong stakeholder management and customer-facing skills.
• •Background in Computer Science, Engineering, or a related technical discipline.
• •Proficiency in project management and Agile tools: JIRA (including complex JQL writing), Confluence, Smartsheet, and Rally.
• •Experience with AI/LLM tools such as Claude, ChatGPT, or Gemini, including prompt engineering and practical workflow application.
• •Experience with healthcare data formats: CCDA, HL7, and FHIR.
• •Familiarity with APIs, SQL, BI tools, and automation concepts.
• •PMP or equivalent certification preferred.
• •Experience with government healthcare programs is a plus.

Benefits

• •Generous leave benefits of up to 40 days.
• •Industry-leading parental leave policy.
• •Sabbatical options for skill development, academic pursuits, or personal breaks.
• •Comprehensive health insurance covering employees and family members.
• •Care vouchers program for major life events and personal milestones.
• •Financial assistance through salary advances and personal loans for genuine personal needs.

About Innovaccer

Innovaccer activates the flow of healthcare data, empowering providers, payers, and government organizations to deliver intelligent and connected experiences that advance health outcomes. The Healthcare Intelligence Cloud equips every stakeholder in the patient journey to turn fragmented data into proactive, coordinated actions that elevate the quality of care and drive operational performance. Leading healthcare organizations like CommonSpirit Health, Atlantic Health, and Banner Health trust Innovaccer to integrate a system of intelligence into their existing infrastructure.