2+ years project management / operationsBachelor's in Business or OperationsHigh school diploma / GEDMicrosoft Office SuiteSAPSharePoint / Quick BaseData reporting and visualizationCross-functional collaborationMulti-workflow coordinationProcess improvementCommunication skillsUS work authorization (no sponsorship)
Job Description
The Coca-Cola Company seeks a Consultant, Project Manager to support McDonald's and Foodservice customer operations. The role involves coordinating daily operational priorities, managing account maintenance activities, supporting customer-specific initiatives, and ensuring cross-functional alignment between customers, field teams, internal partners, and vendors. Responsibilities include data accuracy maintenance in enterprise systems, QMC process management, reporting and visibility generation, process improvement identification, and operational issue resolution. The position requires 2+ years of project management or operations experience, strong organizational skills, and proficiency with Microsoft Office and enterprise platforms like SAP and Quick Base.
Overview
At The Coca-Cola Company, we bring beloved brands to life every day through a unique blend of operational excellence, customer partnerships, and innovative thinking. As a Consultant, Project Manager, you will play a key role in supporting McDonald's business and broader Foodservice customer operations. Acting as a critical connector between customers, field teams, internal partners, and external vendors, you will help manage operational priorities and enable flawless project execution.
What You'll Do
•Coordinate daily operational priorities tied to McDonald's and assigned Foodservice customers, ensuring alignment with internal teams and vendor partners.
•Manage account maintenance activities, including new account setup, ownership updates, closures, and data accuracy across multiple systems.
•Support execution of customer-specific initiatives such as equipment installations, removals, replacements, line runs, and service-related projects.
•Partner cross-functionally with Customer Operations, Service Operations, Field Operations, Technical Teams, and vendor partners to ensure timely execution and customer readiness.
•Maintain accuracy of operational and account data in platforms such as SAP, SharePoint, Quick Base, and OPS tools to ensure integrity of reporting, billing, and project management.
•Manage QMC support activities including reporting, scheduling, and follow-through to address maintenance risks and service needs.
•Generate reporting and provide visibility into project timelines, operational priorities, and recurring issues to aid stakeholder decision-making.
•Identify workflow gaps, recurring execution risks, and friction points and recommend process improvements that enhance reliability and efficiency.
•Collaborate with field teams to evaluate recurring customer issues, identify high-incidence locations, and develop actionable solutions for sustained improvement.
•Coordinate timely resolution of operational issues by mobilizing the appropriate teams, escalating as necessary, and ensuring consistent follow-up.
•Assist with customer and internal communications related to project updates, timelines, and operational actions to maintain transparency and alignment.
Requirements and Qualifications
•High school diploma or GED required; Bachelor's degree in Business, Operations, or related field preferred.
•Minimum of 2+ years in project management, operations coordination, sales support, or customer operations roles within fast-paced, service-driven environments.
•Experience coordinating multiple workflows simultaneously and delivering results under tight deadlines.
•Strong organizational and prioritization skills with exceptional attention to detail for data accuracy and process execution.
•Excellent written and verbal communication skills to confidently engage customers, internal teams, and vendors.
•Advanced problem-solving capabilities to identify root causes, align resources, and implement resolutions quickly.
•Ability to build collaborative relationships across cross-functional teams and influence without direct authority.
•Strong proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and comfort with data reporting and visualization tools.
•Familiarity with enterprise systems and operational platforms such as SAP, SharePoint, Quick Base, and OPS tools is highly desirable.
•Data literacy and ability to interpret operational reporting to support visibility and proactive decision-making.
Skills and Capabilities
•Project Coordination and Execution: Ability to organize and manage multiple projects, ensuring on-time delivery and customer satisfaction.
•Operational and Data Accuracy: Skilled in maintaining data integrity across systems to support billing and operational reporting.
•Process Improvement Mindset: Identifies efficiency gaps and recommends solutions to enhance workflow reliability.
•Cross-Functional Collaboration: Ability to navigate complex stakeholder networks including customers, bottlers, vendors, and internal partners.
•Customer-Centric Problem Solving: Anticipates risks, mitigates issues proactively, and supports high service standards.
•Technical Fluency: Comfort working within enterprise platforms (SAP, Quick Base, SharePoint) and utilizing data analytics for operational insights.
•Communication and Influence: Strong ability to craft clear updates, engage stakeholders, and ensure alignment across internal and external touchpoints.
Compensation and Location
•Pay Range: $86,600 - $103,000 USD annually
•Annual Incentive Reference Value: 7.5%
•Location: Remote (United States)
•Travel Required: 0% - 25%
•Relocation: Not provided
•Visa sponsorship is not available for this position; applicants must be authorized to work in the United States on a full-time basis.
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