This is a Deal Strategy & Operations Manager role focused on managing complex enterprise SaaS transactions. The position involves developing pricing models, deal structures, and commercial terms while collaborating cross-functionally with Sales, Finance, Legal, and RevOps teams. The role emphasizes strategic deal execution, process improvement across the quote-to-cash lifecycle, and leveraging commercial data to drive insights and operational scalability.
Overview
This role is an opportunity to become a strategic partner to Sales and Commercial leadership, guiding complex enterprise transactions from pricing through final signature. As an individual contributor, you will have substantial autonomy and the opportunity to shape how sophisticated enterprise deals are structured and executed.
Responsibilities
•Partner with Sales teams across regions to structure and execute complex, high-value enterprise SaaS transactions from initial quote through final signature.
•Develop creative pricing models, deal structures, and commercial terms that balance revenue growth, speed, margin protection, risk, and customer experience.
•Own deal approval workflows and serve as the escalation point throughout the transaction lifecycle.
•Analyze pricing, discounting, deal outcomes, and other commercial data to identify trends and generate actionable insights.
•Lead win/loss reviews and deal retrospectives, using lessons learned to improve future deal strategies and commercial processes.
•Ensure deal structures are aligned with revenue recognition requirements and broader financial objectives.
•Drive improvements across the end-to-end quote-to-cash lifecycle, identifying opportunities to increase efficiency, consistency, and scalability.
•Define business requirements and collaborate with systems teams to improve CPQ, CLM, Salesforce, and related commercial technology.
•Lead user acceptance testing and support the rollout of new deal processes, tools, and workflows.
•Represent Deal Strategy and Operations in high-priority cross-functional initiatives and help standardize processes through clear documentation.
•Train and advise Sales teams on pricing, deal construction, quoting, and the strategic rationale behind commercial policies.
•Develop and maintain a self-service Deal Strategy Playbook to improve sales enablement and consistency.
Requirements
•5+ years of experience in Deal Desk, Deal Strategy, Commercial Operations, Revenue Operations, Legal Operations, Sales Operations, or a related function.
•Proven experience owning complex enterprise SaaS transactions across the quote-to-cash lifecycle.
•Hands-on experience administering, implementing, or optimizing CPQ platforms.
•Strong proficiency with Salesforce, particularly around quoting, approvals, and deal reporting.
•Solid understanding of enterprise SaaS contracting concepts, including order forms, MSAs, DPAs, and SOWs.
•Excellent communication and stakeholder-management skills, with strong emotional intelligence and the ability to influence without direct authority.
•Strong commercial judgment and the ability to make thoughtful decisions in ambiguous, fast-moving environments.
•Demonstrated ability to work effectively across Sales, Finance, Legal, Security, RevOps, and technology teams.
•Strong analytical and problem-solving skills, with the ability to translate deal data into strategic recommendations.
•Experience working independently in an individual-contributor capacity while managing multiple high-priority initiatives.
•Salesforce Administrator experience or certification is a plus.
•A background in legal operations, contract management, pricing strategy, sales, or customer-facing roles is advantageous.
•Availability to work standard IST business hours, approximately 8:30 AM to 6:30 PM, with one late-day team meeting or call per week.
Benefits
•Competitive, location-based compensation aligned with experience, skills, education, and geography.
•Equity participation as part of the overall compensation package.
•Comprehensive benefits for employees and their families.
•Significant autonomy and ownership in an individual contributor role.
•Exposure to complex, high-value enterprise SaaS transactions and global Sales organizations.
•Opportunity to influence commercial processes, systems, and operational strategy at scale.
•Fast-paced environment with strong enterprise traction and continued business growth.
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