Overview

Aledade is seeking a Program Manager, Strategy & Operations to join the Office of the President. In this role, you will serve as the quarterback for the Annual Operating Plan (AOP) and Objectives and Key Results (OKRs), driving disciplined execution and operational excellence required to meet Aledade's strategic priorities.

As a strategic operator and internal consultant, you will partner with leaders across the organization to turn high-level vision into actionable outcomes. You will bridge the gap between strategy and execution by fostering cross-functional collaboration, proactively addressing roadblocks, and ensuring teams remain aligned with the most ambitious goals.

This role offers direct exposure to senior leadership while contributing to Aledade's mission of empowering independent primary care. The position is remote-friendly within the US or based from the Bethesda, MD office.

Performance Management

• •Own the end-to-end performance management of AOP Objectives and Key Results, ensuring owners are empowered and accountable for delivering on their targets.
• •Act as the heartbeat of the AOP, ensuring consistent progress through proactive follow-ups, closing feedback loops, and keeping cross-functional workstreams on schedule.
• •Early-identify systemic risks or operational blockers to OKR success; partner with teams to develop mitigation strategies and escalate critical issues to leadership.

Strategic & Annual Planning

• •Facilitate the departmental annual planning process and mid-year (2H) adjustments, ensuring departmental goals remain ambitious yet realistic.
• •Continuously refine and document the AOP Playbook at Aledade, codifying best practices to make each planning cycle more efficient and predictable.
• •Partner with department Ops Leads to prepare high-quality materials and narratives for Quarterly Business Reviews (QBRs), ensuring a data-driven story of progress and challenges.

Cross-Functional Orchestration & Alignment

• •Build deep, trust-based relationships across the organization to facilitate honest discussions regarding progress, resource gaps, and cross-departmental dependencies.
• •Act as the connector between departments, ensuring that initiatives have early and consistent alignment with Analytics, Field, and Product stakeholders.
• •Serve as the central point of contact to ensure that changes in one department's roadmap are communicated and reconciled with the broader AOP.

Minimum Qualifications

• •5+ years of progressive experience in operations, strategy, program management, or consulting.
• •Bachelor's degree or equivalent work experience.

Preferred Qualifications

• •Master's degree preferred.
• •Proven ability to build strong relationships, influence without authority, and collaborate effectively with cross-functional teams including senior leaders.
• •Demonstrated experience managing projects, tracking performance, and driving execution in a complex environment.
• •Ability to think critically, identify issues, and develop actionable strategic solutions.
• •Exceptional written and verbal communication skills with the ability to articulate complex information to diverse audiences.
• •Self-motivated with a strong sense of ownership and accountability for outcomes.