Overview

The New York City Mayor's Office is responsible for overseeing city services throughout the five boroughs, coordinating public agencies and departments, and managing public property. The administration leads efforts to make the city more affordable, reduce inequality, improve public safety, and strengthen New York City's economy.

The Team

The Office of the Deputy Mayor for Health and Human Services ensures that agencies overseeing the City's social services programming are run compassionately, equitably, and effectively. With a combined budget of over $29B annually and a workforce of approximately 68,000 staff, the office implements bold efforts within and across City agencies and Mayor's Offices.

Agencies and offices in the portfolio include: NYC Health + Hospitals, Department of Health and Mental Hygiene, Office of Chief Medical Examiner, Department of Social Services (Human Resources Administration and Department of Homeless Services), Administration for Children's Services, Department for the Aging, Department of Veterans' Services, Mayor's Office of Immigrant Affairs, Mayor's Office to End Domestic and Gender-Based Violence, Mayor's Office of Community Mental Health, and Mayor's Office for People with Disabilities.

Responsibilities

• •Supervise DMHHS team members including management of daily operations, advising on immediate and long-term strategies with HHS agencies, managing ongoing crises, and liaising between staff and the Deputy Mayor
• •Manage a variety of high-priority projects for the Deputy Mayor, driving towards goals, ensuring timely completion of deliverables, and troubleshooting issues
• •Support the Deputy Mayor with oversight of operational or organizational issues and advise on key hiring or appointments
• •Coordinate with units, agencies, boards, organizations, and institutions relevant to the work of the Deputy Mayor
• •Coordinate and manage communications and outreach strategies to ensure positive and efficient relationships between all stakeholders
• •Generate policy briefings and project-related documents including project work plans, meeting agendas, items for follow-up, and decision memos
• •Assist in overseeing and monitoring agency and unit projects and initiatives to ensure goals and timelines are met
• •Initiate and spearhead special projects and initiatives, mitigating political and operational challenges
• •Facilitate decision-making with the senior leadership team, acting as confidant, sounding board, and advisor
• •Create and facilitate communication channels, strategies, and tactics that support DMHHS goals
• •Build trusted relationships with key stakeholders to generate awareness and adoption of the team's objectives
• •Maintain a consistent communication and socialization plan to ensure teams have the most up-to-date information
• •Work with units and agencies to advance Mayoral policy priorities and develop policy proposals with agency leadership
• •Assist the Deputy Mayor with oversight of confidential structural or organizational issues and advise on key hiring or appointments within City Hall and agencies
• •Serve as surrogate for the Deputy Mayor in meetings with City senior leadership and external stakeholders, including those requiring decision-making capacity

Qualifications

• •A master's degree in public health, public administration, public policy, social work, economics, business, law, or a related field and at least 2 years of related work experience; or a bachelor's degree from an accredited college and at least 5 years of related experience
• •An understanding of health and human services policy issues related to New York City and the provision of services across its five boroughs
• •Understanding of New York City's government agencies and/or community-based organizations is a plus
• •Excellent communication, writing, research, analytical, and organizational skills with the ability to rapidly synthesize information
• •Experience working in government; prior experience with administrative and procurement processes preferred
• •Business operations, process design, and project management experience
• •Ability to operate independently with excellent time management skills and confirmed ability to deliver on multiple competing priorities in a dynamic environment
• •Ability to effectively interact with people and partners across all levels within an organization
• •Proven ability to follow through on complex projects from ideas to implementation
• •Excellent written and verbal communication skills with the ability to translate complex technical information into clear and compelling presentations for varied audiences