Overview

Innovative Financial Group (IFG), a wholly owned Field Marketing Organization (FMO) and subsidiary of Humana, is looking for a Regional Sales Manager to join the Call Center team. This role is for a sales professional that excels in a team environment, enjoys building long-term agency relationships, and has experience working with carriers and/or FMOs.

Note: The Humana internal job title for this role is Agency Broker Relationship Manager and will appear as such on the offer letter and any applicable onboarding materials.

This role reports to the Associate Director of Brokerage Sales.

Key Responsibilities

• •Own and manage a portfolio of agencies as the primary relationship manager
• •Achieve or exceed sales and production targets through new agency recruitment and growth of existing relationships
• •Recruit, evaluate, and onboard independent agents and FMO affiliated agencies within assigned regions or channels
• •Identify new business opportunities and recommend targeted growth strategies based on agency performance trends
• •Support agencies across the full sales lifecycle, troubleshooting escalations and providing product, process, and operational guidance
• •Collaborate with marketing, sales operations, and leadership on promotions, training, and communication initiatives
• •Prepare sales presentations, Agency Reviews, proposals, and contracts, subject to leadership review
• •Provide market insights to influence regional and departmental strategy while operating independently

Required Qualifications

• •3+ years of experience in agency sales, broker management, channel sales, or partner development
• •Active state insurance license and holds either an AHIP or a NABIP certification
• •Experience building and managing relationships with contact-center partners
• •Prior experience successfully recruiting, growing, and supporting agencies or broker partners
• •Experience working with health insurance carriers, FMOs, or similar distribution models
• •Prior experience analyzing performance data and adjusting strategies based on variable market conditions
• •Strong consultative sales skills with the ability to balance sales execution and relationship support
• •Willingness to travel regionally as business needs require (average of 50% of the time during certain times of year)

Preferred Qualifications

• •Prior experience in both carrier and FMO environments
• •Experience managing agencies across multiple geographic markets
• •Familiarity with compliance requirements, licensing standards, and certification processes such as AHIP
• •Experience influencing strategy beyond individual accounts
• •Experience in Call Quality Metrics and QA Call Calibration Reviews

Compensation and Benefits

• •Base salary plus targeted sales incentive of $93,500
• •Total pay range: $70,000 to $189,000 per year, based on performance and geography
• •Benefits include medical, dental, and vision coverage, 401(k) retirement savings plan, paid time off, company and personal holidays, paid parental and caregiver leave, short-term and long-term disability, and life insurance

Work Arrangement

• •Remote position with occasional travel to Humana offices for training or meetings
• •Home internet requirements: minimum 25 Mbps download and 10 Mbps upload speed
• •Must work from a dedicated space that protects member PHI and complies with HIPAA requirements
• •Scheduled 40 hours per week

Application Deadline

September 4, 2026