Bachelor's in HR or related field1-3 years HR generalist/coordinatorTier 1 HR supportEmployee lifecycle managementHR compliance & data accuracyUnemployment Insurance & Workers' CompEmployment verificationWorkdayServiceNowCommunication & analytical skillsRemote team collaboration
Job Description
The American Cancer Society is hiring an Analyst, People Operations to support core HR functions and employee lifecycle processes. This 100% remote position involves providing Tier 1 support to team members and leaders, processing employee lifecycle events, administering unemployment insurance and workers' compensation claims, handling employment verification requests, and maintaining personnel files. The role requires a Bachelor's degree in Human Resources or related field with 1-3 years of HR generalist/coordinator experience. Experience with ServiceNow and Workday is preferred.
Overview
At the American Cancer Society, we're working to end cancer as we know it, for everyone. Our employees and 1.3 million volunteers are raising the bar every single day. We are a culture comprised of diverse backgrounds and experience, to better serve our communities.
The Analyst, People Operations supports core People Team functions and ensures smooth execution of employee lifecycle processes. This role will deliver Tier 1 support to Team Members and People Leaders, maintaining compliance, and contributing to continuous improvement across the People Team.
This is a 100% remote role. Candidates can be located in any of the 50 states.
Essential Functions
•Provides Tier 1 support by delivering timely, consistent guidance and issue resolution across People Team topics using internal knowledge bases and systems (70%)
•Processes employee lifecycle events, ensuring data accuracy and compliance (10%)
•Administer Unemployment Insurance and Worker's Compensation claims, including initial incident responses and coordination with insurance carriers (5%)
•Handles employment verification requests, including vendor coordination, verbal/written responses, and completion of loan forgiveness forms (5%)
•Maintains personnel files in accordance with data confidentiality and retention policies (5%)
•Supports new People Team initiatives and contributes to continuous process enhancements (5%)
Experience and Qualifications
•Bachelor's Degree in Human Resources or related field
•1-3 years of HR generalist or coordinator experience
•Experience with ServiceNow and Workday preferred
Knowledge, Skills, and Abilities
•Demonstrated knowledge of HR best practices and experience delivering professional, policy-aligned guidance
•Strong verbal and written communication, analytical, and customer service skills
•Proven ability to manage workload and maintain attention to detail in fast-paced, high-pressure environments
•Skilled at building relationships and fostering collaboration with geographically dispersed teams
Compensation and Benefits
•Starting rate: $28.00 to $30.00 per hour, based on experience, skills, and location
•Generous paid time off policy
•Medical, dental, and retirement benefits
•Wellness and professional development programs
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