10+ years account managementBachelor's degreeMaster's degreeC-suite / executive stakeholder partnershipPeople leadership & team developmentIntegrated marketing & communications strategyCreative program managementBudget & financial managementDigital & multimedia communicationsPharma / healthcare / regulated industryBusiness development & account growthVendor & cross-functional management
Job Description
AbbVie is seeking an Account Manager, Creative Agency to lead strategic client relationships and deliver integrated creative, marketing, and communications solutions. This role acts as a trusted advisor to executive leadership, managing complex multidisciplinary engagements including executive communications, product launches, campaigns, and digital experiences. The position requires leading cross-functional teams, driving business growth, managing budgets and resources, and ensuring projects meet quality and compliance standards.
About AbbVie
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience, and products and services in our Allergan Aesthetics portfolio.
Purpose
The Account Manager, Creative Agency is a strategic leader responsible for managing key AbbVie stakeholder relationships and delivering integrated creative, marketing, and communications solutions across enterprise-wide and high-visibility initiatives. Acting as a trusted advisor to executive leaders, including Executive Leadership Team members, C-suite executives, and Executive Communications teams, this role translates complex business objectives into impactful communications strategies and compelling creative programs that drive business results.
Responsibilities
•Serve as the primary account lead and project manager for assigned clients, providing strategic counsel, relationship management, and oversight of complex, multidisciplinary engagements from concept through execution
•Partner with creative leadership, agency teams, production vendors, and business stakeholders to deliver initiatives including executive and corporate communications, organizational change communications, product launches, disease awareness campaigns, employee engagement programs, sales and marketing materials, digital experiences, events, video and multimedia productions, and other enterprise communications initiatives
•Provide direction, coaching, mentorship, and performance management as a people leader for account professionals, project managers, creatives, producers, and other cross-functional team members
•Establish clear priorities and expectations, foster accountability, promote collaboration and professional growth, and create an environment where innovation, continuous improvement, and exceptional client service thrive
•Drive business growth and operational excellence by identifying new opportunities and expanding strategic partnerships
•Manage agency resources effectively, oversee financial performance and budgets, and ensure projects are delivered on time, within scope, and aligned with AbbVie quality and compliance standards
Core Competencies
•Strategic Account Leadership and Client Relationship Management
•Executive Leadership and C-Suite Partnership
•People Leadership, Coaching, and Talent Development
•Team Building, Performance Management, and Accountability
•Executive Communications and Strategic Counsel
•Integrated Marketing and Communications Strategy
•Business Development and Account Growth
•Creative Development and Quality Oversight
•Complex Program and Project Leadership
•Stakeholder Management and Executive Influence
•Budget, Resource, and Financial Management
•Negotiation, Collaboration, and Problem Solving
•Operational Excellence and Continuous Improvement
Qualifications
•Bachelor's degree in Communications, Marketing, Business, Design, or a related field; Master's degree preferred
•10+ years of progressive experience in account management, client services, or account leadership within a creative, advertising, communications, consulting, or in-house agency environment
•Proven experience partnering directly with Executive Leadership Team members, Executive Communications teams, C-suite executives, and senior business leaders
•Demonstrated success leading, coaching, mentoring, and developing high-performing multidisciplinary teams
•Strong expertise in strategic communications, branding, content development, digital communications, marketing, multimedia, and creative program management