Overview

Wise is a global technology company building the best way to move and manage the world's money. The newly created Credit team is at the frontier of that mission, exploring how fair and transparent credit can help customers manage their global financial lives more effectively.

We are looking for a Senior Product Designer to join Credit and shape the future of Wise's credit products. Your mission is to help the squad understand and meet customers' needs for credit, both for business and personal use, turning complex credit propositions, policies and systems into intuitive experiences.

What You'll Be Doing

• •Own the full credit journey: eligibility, application, decisioning, onboarding, limits, statements, repayments and support
• •Shape the product proposition and roadmap, not only the execution
• •Identify and solve points of friction in how customers pay, track, and manage their spending
• •Design for a global product, balancing consistency with local nuances across markets
• •Turn complex systems and constraints into simple, intuitive user experiences
• •Collaborate closely with Product, Engineering, Research and Analytics to ship high-impact improvements
• •Use data and research to continuously improve customer outcomes
• •Raise the bar for design quality and consistency across Credit offerings

How You'll Contribute

• •Help customers understand whether credit is right for them
• •Support responsible application, utilisation and repayment outcomes
• •Influence which propositions Wise pursues and how the roadmap develops
• •Build trust by making credit feel transparent, predictable, and easy to understand
• •Reduce customer confusion and support needs through clearer, more proactive design
• •Improve critical moments in the credit journey including declines, limit changes, statements, missed repayments and restrictions
• •Design experiences that scale globally while working well in local contexts
• •Balance customer experience with risk, compliance, and operational constraints

Opportunities This Role Offers

• •Be a foundational designer in a new product area
• •Lead zero-to-one work with significant autonomy, owning highly visible, high-impact problems
• •Shape the end-to-end Credit experience with a new cross-functional team
• •Influence product strategy through design, not just execution
• •Tackle complex, real-world problems at the intersection of money, risk, and global payments
• •See the direct impact of your work on customer behaviour and business outcomes

About You

• •Strong experience designing complex product experiences, including operational processes behind the interface, ideally in fintech or similarly complex domains
• •Comfortable working with ambiguity and shaping problem spaces, not just solutions
• •Able to simplify complexity and design intuitive experiences in constrained environments
• •Think in systems and journeys, not just individual screens
• •Comfortable designing for global products across multiple markets and simplifying regional regulatory and operational differences
• •Use data and research to inform decisions
• •Communicate clearly and collaborate effectively across disciplines
• •Care deeply about building products that customers trust and rely on

This Role Is Probably Not For You If

• •Your experience is primarily visual execution rather than end-to-end product and service design
• •You prefer fully defined briefs over helping determine what should be built
• •You are uncomfortable challenging product, commercial or risk assumptions when they could produce poor customer outcomes