Overview

At Check Point, we protect over 100,000 organizations worldwide from increasingly sophisticated cyber and AI-driven threats. Our prevention-first approach safeguards hybrid networks, cloud environments, digital workspaces, and AI systems, stopping attacks before they happen.

This role sits at the intersection of innovation and real-world impact, helping customers across industries operate with confidence in a rapidly changing digital world.

Responsibilities

• •Accelerate the customer's value realization of Check Point's products and services
• •Provide top-notch customer advocacy by understanding technical and strategic requirements and liaising with Products, Engineering, and Support
• •Develop and nurture relationships with key customer decision makers at executive and engineering levels
• •Establish and execute upon clear retention goals and process milestones
• •Assist and track customers with ongoing adoption, deployment, and usage of Check Point's products and services
• •Identify new opportunities to upsell and cross-sell services and promote value through customer experience
• •Work with implementation partners on strategic accounts and opportunities
• •Lead customer-facing account management strategy and planning sessions including QBRs and cadence calls
• •Maintain detailed understanding of contracts to ensure agreement fulfillment
• •Manage crisis situations as they arise

Requirements

• •A customer-first approach
• •5+ years of relevant experience in the Cyber or IT industry in roles such as Customer Success, Pre-Sales, Professional Services, Sales, or Technical Services
• •Excellent communication skills and ability to foster positive business relationships
• •Strong technical skills and orientation
• •Experience analyzing and optimizing existing processes in a Customer Success department
• •Highly organized and able to multi-task
• •Self-driven and proactive nature
• •Patient and active listener
• •Ability to work independently in a high-velocity environment
• •Willingness to travel abroad from time to time
• •Must be eligible to work in the U.S. without sponsorship from an employer now or in the future

What You Get in Return

• •Exposure to exciting and award-winning technologies in the Cyber Security industry
• •Opportunity to fulfill your potential by rolling out creative ideas and projects
• •Work with and build long-lasting relationships with a team of brilliant people