Overview

The SVP, Technology Strategy and Operations leads core technology platforms for R1 RCM Inc. This includes cloud/data center, network and security engineering, and corporate systems from both an engineering and operations perspective. The SVP is accountable for leading technology design for new acquisition integration, ensuring a coherent set of technology standards, managing the technology TCO model, and leading the FinOps function for the department.

This role serves as the executive owner accountable for ensuring high-quality, cost-effective, and secure core technology platforms and delivery to R1 success.

Infrastructure and Operations

• •Lead definition, execution, and operation of R1's cloud strategy and ongoing migration of on-prem hardware to the cloud
• •Design and operate a best-in-class global network to ensure performance, resiliency, and availability
• •Define and operate an operations support function to ensure all capabilities consistently meet or exceed SLAs
• •Partner with the Cybersecurity team to ensure all solutions meet standards to secure R1 and client data

TCO and FinOps

• •Establish and activate a TCO model to establish and benchmark costs
• •Mature the FinOps capability and establish an evergreen program to ensure consumption meets budgets and forecasts

Technology Standards and Integration

• •Maintain a published set of standards for common technology and govern against exceptions
• •Lead acquisition or new client integration to create a roadmap to standardization
• •Govern the enterprise technology reference architecture to ensure tech debt and sprawl is minimized

Operating Model and Organizational Leadership

• •Build and evolve a high-performing global organization
• •Define clear roles across internal teams, offshore delivery, and third-party security providers
• •Drive accountability, performance, and continuous improvement across the function

Financial Stewardship and Efficiency

• •Own the budget and investment strategy
• •Optimize spend across personnel, tools, and vendors
• •Ensure strong ROI and alignment with enterprise risk priorities

Key Outcomes

Within the first 12 to 18 months, the SVP will be expected to:

• •Establish a clear, forward-looking strategy and roadmap
• •Strengthen enterprise capabilities in alignment with best-in-class benchmarks
• •Deliver a right-sized, efficient operating model aligned to R1's global delivery structure
• •Build a durable team and process model for long-term performance and governance

Experience and Qualifications

• •15+ years of experience in technology leadership
• •Experience in enterprise leadership roles leading enterprise strategy and/or operations across cloud, corporate systems, M&A integration, and TCO/FinOps
• •Leadership experience in regulated industries, healthcare preferred

Leadership Profile

• •Strategic, enterprise thinker with strong execution discipline
• •Comfortable operating in transformational, complex environments
• •Strong communicator with ability to translate technical risks into business impact

Compensation

• •Base pay range: $304,000 to $380,019 per year
• •Eligible for annual bonus plan at a target of 40%