Freshworks is seeking a Lead Software Engineer to build next-generation platform services with expertise in distributed systems. The role involves leading teams to deliver scalable, low-latency solutions, designing high-performance systems at internet scale, and mentoring engineers. Requires 6-9 years of experience with strong Java/OOPS background, system design knowledge, and experience with large-scale distributed systems.
Freshworks Inc. builds uncomplicated service software that delivers exceptional employee and customer experiences. Our people-first approach to AI eliminates friction, helping businesses reduce complexity, lower cost-to-serve, and deliver faster, more human support through enterprise-grade yet easy-to-use CX and IT solutions. Nearly 75,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks to power their Employee Experience (EX) and Customer Experience (CX) operations.
As a Lead Software Engineer, you will focus on building next-generation platform services for Freshworks with your strong background in distributed systems and mentor your team to achieve this. You will have an opportunity to redefine customer experiences by building systems that are millisecond efficient, always available and working at internet scale.
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