Overview

At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. As the parent company of BigCommerce, Feedonomics, and Makeswift, we connect the tools and systems that power growth, enabling businesses to unlock the full potential of their data, deliver seamless and personalized experiences across every channel, and adapt swiftly to an ever-changing market.

We are seeking a highly accountable, impact-driven AI Lead Software Engineer to play a pivotal role in shaping and executing our AI vision. As a key member of technical staff, you will collaborate closely with senior Product and Engineering leaders to drive strategic initiatives and deliver results through cutting-edge AI technologies.

What You'll Do

• •Interface with team members across one or more domains, executives and stakeholders across the business to provide context, direction setting and technical guidance.
• •Collaboratively contribute to and/or author high level designs and partner with key leaders to ensure strategic alignment.
• •Serve as lead engineer for major initiatives, working across teams to develop and implement low level designs.
• •Facilitate quick-turnaround solutions to address urgent business needs, striking the right balance between delivery speed, scalability, and reliability.
• •Collaborate with Product and Engineering leadership to help shape the AI strategy.
• •Assess technology options to establish fit for purpose and make selections to optimize ROI for the business.
• •Build scalable solutions and systems that are secure, cost-effective and performant at very large scale.
• •Apply deep understanding of RAG pipelines, MCP, AI agents, multimodal LLMs, prompt orchestration, LLM telemetry and inspection.
• •Upskill the organization by evangelizing technologies and identifying opportunities for experimentation and education.

Who You Are

• •5+ years of coding experience in one or more server-side languages such as Python, GoLang, or Java.
• •Proven experience architecting and building AI/ML systems, especially in production environments dealing with structured and unstructured data.
• •Experience building product solutions with LLMs and GenAI technologies.
• •Experience working with product data pipelines and familiarity with e-commerce taxonomies and schemas is highly preferred.
• •Familiarity with modern AI infrastructure such as vector databases, model orchestration tools, inference frameworks, and cloud-native ML workflows is preferred.
• •Hands-on leadership experience with cross-functional teams including engineering, product, design, and data science, driving both vision and execution.
• •Expertise in cloud platforms (AWS, GCP, or Azure), API architecture, and modern MLOps practices.
• •Solid experience with SQL, in-memory storage and similar data storage solutions.
• •Familiarity with Angular, React and other similar frontend frameworks.

Work Location

For candidates based in the Austin or Atlanta metro area, the position follows a hybrid work model with three days per week in the office. Remote candidates are also considered.

Compensation

The national base salary range for this role is $110,000 to $216,000. Final compensation will be determined based on factors such as relevant experience, skills, qualifications and geographic location. This role may also be eligible for variable compensation, equity, and benefits.